East London and Essex Resources

The below information is gathered from third party websites and is intended to provide further information and support. Unfortunately, Jewish Care cannot accept responsibility for the accuracy or accessibility of the content on these third party sites and we apologise for any errors.

Barking and Dagenham   

BD CAN (Barking and Dagenham Citizens Alliance Network)
Phone: 020 8215 3000
Email: bdcan@lbbd.gov.uk

•    Help picking up medicine 
•    Some food shopping 
•    A friendly phone call 
•    Or something else 

City of London 

City Advice
Phone: 020 7392 2919
Email: City Advice

City Advice service is a free, impartial and confidential service available to anyone who lives, works or studies in the City of London Square Mile (or lives in a City of London Corporation Estate).

  • Welfare benefits
  • Debt
  • Housing and legal issues
  • Relationships
  • Health and wellbeing 


Adult Social Care
Phone: 020 8379 1001
Website: www.new.enfield.gov.uk/services/your-council/enfield-response-to-covid-19

COVID Support for Enfield
Phone: 020 3821 1966 
Website: www.new.enfield.gov.uk/services/your-council/enfield-stands-together

Epping Forest

District Council
Phone: 0345 603 7630 (Monday to Thursday, 8:45am to 5pm and Friday, 8:45am to 4:30pm)
Phone: 0345 606 1212 (emergency nymber)
Email: socialcaredirect@essex.gov.uk

New COVID Service for Essex (inc. Epping Forest) 
Phone: 0300 303 9988
Phone: 0345 606 1212 (emergency number)
Email: Provide.essexwelfareservices@nhs.net 

Adult Social Care
Phone: 0345 603 7630
Phone: 0345 606 1212
Phone: 0300 555 1201 (emergency number)

The Essex Welfare Service
Phone: 0300 303 9988 (Monday to Friday, 8am to 7pm and Saturday and Sunday, 10am to 2pm)
Email: www.essexwelfareservice.org


Adult Social Care
Phone: 020 8356 6262 (can be used out of hours too)
Email: access@hackney.gov.uk 

General enquiries
Phone: 020 8356 3000
Email: info@hackney.gov.uk

Automated switchboard
Phone: 020 8356 5000

Find COVID Support Services 
Website: www.hackney.gov.uk/find-support-services


Connected Community COVID advice for vulnerable residents
Phone: 020 8489 4431
Email: connectedcommunities@haringey.gov.uk

Muswell Hill Friends
Phone: 07787360470 
Support with shopping, dog walking and other chores


Adult Social Care
Phone: 01708 432000 (9am-5pm, Monday to Friday)
Phone: 01708 433999 (emergency number)
Website: www.havering.gov.uk/covid19

COVID support number
Phone: 0800 368 5201


Council Service for all Vulnerable Residents
Phone: 020 8708 5555 (can be used out of hours)
Website: www.redbridge.gov.uk/Coronavirus/Coronavirus-well-being-service
Website: www.redbridge.gov.uk/Coronavirus-information-hub/Coronavirus-well-being-service

Redbridge Covid-19 Mutual Aid
Phone: 020 3137 3984 (Hotline open 7 days a week 8am - 8pm)
Assistance with shopping, food banks and pension collection for those in need due to vulnerability/self-isolation.


Southend Council Coronavirus Support Service
Phone: 01702 212497 

Adult Social Services
Phone: 01702 215008
Phone: 01702 215000 (emergency and out of hours)
Email: council@southend.gov.uk

COVID support service
Phone: 0170 221 2497 (emergency and out of hours, Friday- Monday 10am-2pm)
Emergency Duty Team: 0845 606 1212


Thurrock First
Phone: 01375 372 468 (can be used out of hours)
Email: thurrock.first@thurrock.gov.uk

  • adult social care
  • mental health
  • care available in the community
  • health problems that have been diagnosed and for which on-going care is needed
  • where to get help with other health problems
  • talk with you about the support you need
  • give you information and advice
  • direct you to the right service

Website: www.thurrock.gov.uk/coronavirus-covid-19/government-and-health-informatio

Tower Hamlets

Council Hotline and Switchboard
Phone: 020 7364 5000 
Urgent social care for adults
Phone: 020 7364 5005
Social care for adults info and advice
Phone: 020 7001 2175 Website: www.towerhamlets.gov.uk/lgnl/health__social_care/health_and_medical_advice/coronavirus/coronavirus.aspx

COVID Support Out of Hours Helpline
Phone: 020 7364 3030 (opening hours not confirmed yet, but they will be available)

Waltham Forest

Over 70s Helpline
Phone: 020 8496 3000 (between 9am-5pm, Mon-Fri)
Website: www.walthamforest.gov.uk/covid19 

COVID Support for Over 70s
Phone: 020 8496 3000 (7 days a week, 7am –7pm) 
Website: www.walthamforest.gov.uk/content/Coronavirus-latest-information