INFORMATION, ADVICE & SUPPORT

HELPLINE

If you need information, advice or support – or just someone to talk to – please call our Jewish Care Direct Helpline on 020 8922 2222 or email helpline@jcare.org.

In line with Covid-19 restrictions and guidelines, our services have been adapted to meet current requirements. Click here for more information.

All calls are confidential.*  (See FAQ's below for privacy policy.)

If we're not open?

  • leave a message on our answer machine and someone will call you back
  • call us back at 8.30 in the morning (Mon-Fri)
  • or use the form (at the bottom of this page) to let us know how we can help you. We’ll be in touch as soon as we can.
  • Visit our Online and Local Resource Library for information and advice from other organisations.
  • Visit our digital service Jewish Care Interact. The website has a mix of resources, community support and a forum for discussion.

COVID-19 UPDATE:
Jewish Care’s Direct helpline and Social Work and Community Support Team

We are living in unprecedented times. Adults within our community and their carers are considered extremely vulnerable to Covid-19. Many are now housebound, with some feeling alone and isolated. Jewish Care Direct helpline’s opening hours are Monday to Friday (8.30am to 5pm). During this time, we will be offering support and advice and linking up with other organisations who may be able to offer support. Please contact 020 8922 2222 or email helpline@jcare.org .

We have put together an online library with information on local resources who may be able to offer advice and guidance. Please visit www.jewishcare.org/informationduringcovid.